Websites Design and Ecommerce Websites
We're taking Ecommerce to the next level and giving the customer a better on-line shopping experience.
Most modern Ecommerce websites are based on applications. They have a user interface, administration settings, store data in a database and follow a work-flow of processes. We're going to touch on some of these areas. An Ecommerce website can be thought of as a play with actors performing its scenes.
The main factors in an Ecommerce website are:
- The Customer - buys products
- The Website Owner - ships bought products & gets paid
- The Ecommerce Application - interface between all the factors
- The Payment Gateway - handles payment transactions
- The Merchant/Business Bank Account - Website owner's business bank account
The main buying process of an Ecommerce website happens as follows:
- Customer browses product catalogue
- Customer adds product to basket
- Customer buys product and enters check-out process
- Ecommerce Application contacts a Payment Gateway
- Payment Gateway provides secure customer shipping and payment details entry form
- Customer securely enters shipping and payment information
- Payment Gateway contacts Website Owners' Merchant Bank Account
- Merchant Bank Account processes payment transaction and returns control to Payment Gateway
- Payment Gateway returns Customer to Ecommerce Application
- Ecommerce Application notifies Website Owner of purchase
- Website Owner ships product to Customer
Of course there's a lot more detail going on in each step, but hopefully you gets the general idea that setting up an Ecommerce application is more complicated.